FAQs

No. You book as a guest — just pick your session, enter your details, and pay. No sign-ups, no memberships.

You pay securely online when you book. Payment is handled by Stripe. Your session is only confirmed once payment is complete.

Courter takes a small commission on each booking. That's how we keep the platform running. There are no fees for coaches or venues to join, and no hidden charges for players — the price you see is the price you pay.

Prices can vary depending on a few things: some venues charge more for courts at peak times, and some session start times may mean the session covers two court bookings. The price you see at checkout always reflects the true cost of that session at that venue and time — no surprises.

If you cancel more than 48 hours before your session starts, you'll get a full refund. Within 48 hours of your session, refunds aren't usually given as your coach and court have already been reserved. To cancel, email [email protected] as soon as you can.

Comfortable sportswear, indoor trainers (non-marking soles), and a water bottle. Your coach will have all equipment for you if you don't have your own.

Absolutely. Many of our sessions are designed for complete beginners. Pick a 1-to-1 session and let your coach know in the booking notes — they'll tailor everything to you.

Every coach on Courter is qualified and vetted before they go live. All junior coaches are DBS checked. We only list coaches we trust.

Yes. You can browse coach profiles and book with a specific coach, or select "Any Coach" and we'll match you with someone available.

Use the contact form on our website and tell us you're interested. We'll be in touch to talk about your experience, qualifications, and availability.

No. There's no cost to coaches or venues. Courter takes a commission on each booking — that's it.

We partner with venues to fill court voids with coached sessions. We bring vetted female coaches to your venue — filling quiet slots, adding female coaching to your offering, and introducing people to your club who might not have found you otherwise. All without disrupting your existing programme.

We handle the coaches, the bookings, and the marketing. All we need from you is access to your court booking system so we can see availability and book courts. There's no cost to join.